Terms & conditions

Agreement to these terms

These Terms & Conditions ("Terms") form a binding agreement between you and Paddle-Up("we," "us," or "our") regarding your access to Paddle-Up's websites, applications, and related services (collectively, the "Services"). If you do not agree, do not use the Services.

If you use the Services on behalf of an organization, you represent that you have authority to bind that organization, and "you" refers to both you and the organization.

The Services

Paddle-Up provides event and fundraising software for nonprofits and schools—including campaigns, ticketing, auctions, and related tools. Features may change over time. We describe fees transparently on our pricing page.

Accounts and eligibility

You may need to create an account to use certain features. You agree to provide accurate information, keep credentials confidential, and notify us of unauthorized use. You are responsible for activity under your account.

Fees and payments

Where applicable, Paddle-Upcharges a platform fee per successful transaction as described on our pricing page. Payment processing for cards and bank debits is handled by Stripe, Inc. and its affiliates ("Stripe"). Stripe's fees, payout schedules, and terms apply to payment processing. Your relationship with Stripe is separate and subject to Stripe's terms and policies.

Acceptable use

You agree not to:

• Use the Services in violation of law or third-party rights, including intellectual property and privacy rights.
• Upload or transmit malware, attempt unauthorized access, or disrupt the Services or other users.
• Use the Services to send unlawful, fraudulent, harassing, or harmful content, or to facilitate illegal fundraising.
• Scrape, data-mine, or reverse engineer the Services except as permitted by law.

Intellectual property

The Services, including software, branding, and content we provide, are owned by Paddle-Upor its licensors. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to access and use the Services for your organization's fundraising and event operations. You retain ownership of content you submit; you grant us a license to host and process that content to provide the Services.

Third-party services

The Services may integrate with third parties (for example, Stripe for payments). Those providers' terms and privacy notices govern their services. We are not responsible for third-party services we do not control.

Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT UNINTERRUPTED OR ERROR-FREE OPERATION.

Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, Paddle-Up AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM OR RELATED TO THE SERVICES OR THESE TERMS. OUR AGGREGATE LIABILITY FOR CLAIMS ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO Paddle-Up FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100), EXCEPT WHERE PROHIBITED BY LAW.

Indemnity

You will defend, indemnify, and hold harmless Paddle-Up and its affiliates from claims, damages, losses, and expenses (including reasonable attorneys' fees) arising from your use of the Services, your content, or your violation of these Terms or applicable law, except to the extent caused by our gross negligence or willful misconduct.

Changes to these Terms

We may update these Terms from time to time. We will post the updated version on this page and update the "Last updated" date. If changes are material, we may provide additional notice where appropriate. Continued use after changes constitutes acceptance of the revised Terms.

Suspension and termination

We may suspend or terminate access to the Services if you materially breach these Terms or if required for legal or security reasons. You may stop using the Services at any time. Provisions that by their nature should survive will survive termination.

Governing law and disputes

These Terms are governed by the laws of the United States and the State in which Paddle-Up operates, without regard to conflict-of-law rules, except where mandatory consumer protection laws require otherwise. Courts in the applicable jurisdiction may have exclusive jurisdiction over disputes, subject to mandatory arbitration or venue rules where applicable.

Contact

Questions about these Terms? Reach us through our contact page. For privacy-specific questions, see our Privacy Policy.