Product
Operations that keep the night on schedule
Volunteers make fundraisers possible—registration, setup, auction runners, food service, and tear-down. Give them rosters, shifts, and floor-friendly tools that read the same attendee and campaign data your ticketing team uses, so nobody is working from a printout that was wrong at noon.
The gap between “we have enough volunteers” and “the right people are in the right place at the right time” is where events fray. Paddle-Up helps operations leads assign roles, publish schedules, and confirm coverage—without maintaining a parallel universe in email threads and shared drives that diverge from the real attendee list.
Rosters & shifts
Define what you need: check-in captains, bid spotters, runners, merchandise, parking, or jog-a-thon course marshals. Attach volunteers to shifts with clear start and end times, and keep a living roster that updates when people confirm or swap—so you are not guessing headcount from a PDF printed Wednesday.
- Role-based assignments so training and expectations stay clear
- Shift visibility for leads who need to see gaps before doors open
- Campaign-scoped ops so each fundraiser’s team does not collide
Aligned with ticketing & check-in
When volunteers staff the door, they need the same truth as registration: who is expected, who already checked in, and how to handle exceptions (name changes, will-call, sponsor comps). Because operations and ticketing share a backbone, you reduce “sorry, you are not on my list” moments that embarrass guests and burn volunteer goodwill.
Floor- and field-friendly
Gala floors and school fields are not desktop environments. Outdoor events, drive-thru or to-go meal service, and venues with weak or crowded internet make the same demand: teams need views that work on phones and tablets, load quickly, and surface the next action—who is unassigned, which entrance or pickup lane needs backup, which auction lot needs runner support. Device-friendly workflows mean fewer radio callbacks and fewer trips to the command table.
After the event
Leadership and finance often ask what happened operationally—not only how much you raised, but whether check-in was smooth, whether coverage held, and what to fix next year. Activity captured in-system gives you a defensible post-mortem without reconstructing memory from a dozen group chats.
When operations and fundraising share one system, you trade chaos for calmer volunteers and happier guests—and that shows up in repeat attendance and repeat giving.
See pricing for every feature
One transparent rate—Stripe processing plus $0.15 per transaction.